Cleo Product Designer

Past Experience + Cleo

A matrix chart that provides a more direct mapping between job requirements and my experience across projects and team.

AI-driven Design

How I already use AI to improve user research, market and competitor research, design deliverables, design ideation, governed design system, and hand-offs.

Improved Experiences with AI

This briefly covers my experience in designing AI solutions for users, along with how I’ve used AI to improve the design process.

Past Experience + Cleo

A comparison of my experience across products, teams, and time.

AI-driven Customer Solutions
Search, Context-specific Insights, and Automation

Netflix AI-driven Support Investigations

Deterministic data from JSON files, based on user-reviewed common workflows

Netflix help and automated support investigations

Netflix Agentic API Workflows

Deterministic data from API proto files, based on definition sign-offs across teams

Netflix AI search and autonomous API discovery with Claude

6sense Predictive Models

Deterministic data from custom models specifically designed to create forecasts based on unique buyer signals and historical data

6sense (embedded predictive AI-enhanced marketing strategies)

AI-native Design
Research Themes, Governed Hand-offs, and Scalable Design Systems

Process Improvements with AI

  • Zoom meeting transcriptions from internal knowledge shares and user research

  • ChatGPT themes, categorized and prioritized by topic

  • Market, competitor, and persona research

  • Design explorations with Claude Design

  • Storyboards, journey maps, or exec PPTs from Claude Design

  • Design to code pipeline for design system management and design hand-offs

Process Improvements with MCP and Claude Design (Design to Code)